Monitoring reviews 24/7

Your reputation
never sleeps

GoodWord is an AI agent that monitors your reviews, responds in your voice, and turns every customer into a 5-star advocate. No dashboards. No busywork. It just runs.

Start Managing Reviews
91%
of buyers check reviews first
3+ days
avg. business response time
9%
revenue lift from managed reviews
The silence problem

Unanswered reviews cost you customers

Every review sitting without a response is a signal to potential customers: this business doesn't care. The longer you wait, the more trust erodes.

The time problem

You don't have 2 hours a day for reviews

Between running your business, managing staff, and serving customers, review management always falls to the bottom of the list. Then a 1-star review sits for a week.

The real problem

Every tool gives you a dashboard. You need an employee.

Existing tools cost $249-399/month, aggregate your reviews into yet another dashboard, and still expect YOU to read, analyze, and respond. That's not automation. That's a notification system with a premium price tag.

How GoodWord works

Hire once. Runs forever.

01

Monitor

Watches Google, Yelp, and Facebook around the clock. Catches every new review within minutes.

02

Respond

Writes thoughtful, on-brand replies in your business's authentic voice. Not templates. Real responses.

03

Request

Proactively asks happy customers for reviews at the perfect moment. Fills the gaps competitors leave open.

04

Report

Weekly reputation digest with trends, sentiment shifts, and competitive positioning. Know where you stand.

Dashboard vs. Employee

Traditional tools

  • You log in, read reviews, write responses
  • $249-399/month per location
  • Generic AI templates you still have to edit
  • Alerts pile up in your inbox
  • Reviews sit unanswered on weekends

GoodWord

  • Responds autonomously in your voice
  • Fraction of the cost
  • Every reply is unique, contextual, human
  • You only hear about what matters
  • Works nights, weekends, holidays

Every good business deserves a good word

Your reputation is being built right now, one review at a time. GoodWord makes sure every single one counts.

Get Started Free